Return & Refund Policy
Last Updated: July 7, 2026At The Song of David, we stand behind the quality of our program and the satisfaction of our customers. That is why we offer a full 30-Day Money-Back Guarantee on every purchase.
1. 30-Day Money-Back Guarantee
You have a full 30 days from the date of your purchase to experience The Song of David. If, for any reason, you are not satisfied with the program, you may request a full refund of the purchase price — no questions asked.
Because The Song of David is a 100% digital product, no physical return is required. Simply contact our support team and we will process your refund promptly.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact Support: Email our customer service team at contact@xpace.group within 30 days of your purchase date.
- Include Your Order Details: Provide the email address used at purchase and your order or transaction ID (found in your purchase confirmation email).
- Confirmation: Our team will confirm receipt of your request and initiate the refund process.
Since no physical product is involved, there is nothing to ship back. The process is straightforward and hassle-free.
3. Refund Processing Timeline
- Refund requests are typically processed within 3–5 business days of confirmation.
- Refunds are credited back to the original payment method used at the time of purchase.
- Depending on your bank or card issuer, it may take additional time for the credit to appear on your statement.
4. Digital Product Policy
The Song of David is a digital program delivered via a private member area. Access to the program is granted immediately upon confirmed payment. Despite immediate digital access, we honor our 30-day refund guarantee in full as a demonstration of our commitment to customer satisfaction.
5. Payment Processor Refunds
Purchases are processed securely through BuyGoods. Refunds will be processed through the same payment channel used at the time of purchase.
6. Contact
For refund requests or any billing questions, please reach out to us:
- Email: contact@xpace.group
- Company: Xpace Digital LTDA
We aim to respond to all inquiries within 24–48 business hours.